Head Waiter Job in Entebbe, Uganda - 2015

Job Title:  Head Waiter
 

Essential Duties & Responsibilities
 

Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner.

Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.
 

Must be able to relocate to Entebbe, Uganda.
 

Customer Service Duties

• Waitresses are responsible for a variety of customer service tasks, including:


• Providing excellent customer service


• Greeting patrons once they are seated


• Presenting menus to customers


• Explaining menu items to customers


• Answering questions from patrons about food and beverages


• Sharing information with customers about the status of their orders


• Refilling customer drink orders throughout the meal


• Finding out if customers need additional items


• Verifying that customers are satisfied with their orders

 

Sales Duties

• Waitresses handle a variety of sales-specific tasks, including:


• Taking food and drink orders


• Up-selling additional food and beverage products to patrons


• Entering each item ordered into restaurant register system


• Delivering checks to customers


• Accepting payment for the meal

Operations Duties

• Communicating customer orders to kitchen staff


• Ensuring that customer orders are assembled properly in the kitchen


• Delivering orders to customers


• Removing empty plates, used silverware, and soiled napkins from tables


• Determining when customers have completed the meal


• Attending scheduled team or shift meetings


• Training new food servers

Compliance Duties

• Verifying age of customers who order alcoholic beverages


• Following all relevant health department rules and regulations


• Observing the principles of safe food handling and service

Knowledge Skills and Abilities

• A relevant degree/diploma


• 3 years’ experience in the hospitality industry


• Ability to operate the point-of-sale register system, including processing credit card and cash transactions


• Ability to communicate in an appropriate professional manner with customers and other employees


• Ability to read, comprehend and follow menus and instructions


• Knowledge of culinary terminology


• Previous retail or food service experience, or formal training via a hospitality or culinary program

How to Apply: